Course curriculum

    1. Introduction

    2. First Impressions In Tourism

    3. Exploring Authentic Local Life

    4. Exercise: Enhancing Visitor Experience

    5. 10 Key Questions

    6. Graciousness And Authenticity

    7. Exploring the Elements of a Gracious Greeting: Power of a Smile

    8. Communications Gone Wrong

    9. Creating Inclusion: Cultural Sensitivity in Tourism

    10. Exercise: Responding To Cultural Differences

    11. Infographic: Making Guests Feel Welcome

    12. Crafting Gracious Greetings

    13. Practice With Others

    14. Conclusion: Gracious Greetings

About this course

  • $39.95
  • 14 lessons
  • 0 hours of video content

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