Exclusive Benefits

Completing the Ottawa Travel Professional certificate course comes with numerous benefits to travel agents and tour operators, enhancing their skills and knowledge. Here are five great benefits:

  • Expertise in Ottawa Tourism: Graduates of the course gain comprehensive knowledge about Ottawa's tourism industry, including its attractions, culture, and local insights. This expertise can help travel agents and tour operators better serve clients interested in visiting the city.

  • Improved Customer Service: The course covers essential customer service techniques specific to Ottawa's tourism. Graduates can apply these skills to enhance their interactions with clients, ensuring a higher level of customer satisfaction and loyalty.

  • Access to Exclusive Resources: Completing the Ottawa Travel Professional certificate course provides access to exclusive resources and networks within the Ottawa tourism industry. This can lead to better partnerships, insider information, and opportunities for collaboration.

  • Increased Sales and Bookings: With a deep understanding of Ottawa's attractions, events, and accommodations, travel agents and tour operators can tailor their offerings to clients' preferences. This personalized approach often leads to increased sales and bookings.

  • Enhanced Credibility and Trust: Having a recognized certificate from the Tourism Academy demonstrates a commitment to professional development and expertise in the field. This can boost the credibility and trustworthiness of travel agents and tour operators in the eyes of clients, potentially attracting more business.

Course curriculum

    1. Get Excited About Ottawa

    2. Presenting Ottawa

    3. Landmarks

    4. Festivals/
Annual events

    5. Discovering Ottawa's Landmarks and Festivals: A Quiz Journey

    6. Magical Nature - English | Ottawa Tourism

    7. Biking & Walking

    8. Boat & Sightseeing Tours

    9. Aerial Tours & Sightseeing

    10. Exercise: Do you know Ottawa?

    11. Themed Tours

    12. Museums

    13. Outdoor Adventure - English | Ottawa Tourism

    14. Outdoors

    15. Family and Study Tours - English | Ottawa Tourism

    16. Family

    17. Indigenous

    18. Culinary

    19. Countryside

    20. Entertainment

    21. Contact Us

About this course

  • Free
  • 21 lessons
  • 0 hours of video content


Representing Ottawa Tourism is your course instructor

Nicole Graves

Manager, Travel Trade at Ottawa Tourism

Discover your potential, starting today